SHIPPING NZ delivery - Free on full priced orders and $10 during sale periods, allow 3-5 working days for delivery (includes tracking and insurance). Australia delivery - $20 3-5 working days (includes tracking and insurance). Rest of the world - $60 4-8 days (includes tracking and insurance). International Orders are not available for countries where we are unable to track delivery to the final address (eg Russia and Eastern Europe). Shen will process orders placed within standard working hours. Any orders received outside of these times will be processed on the next working day. Delivery times are an approximate guide only. We need a physical address where a delivery can be signed for between 9am and 5pm. Delivery cannot be made to a PO Box. Please provide a mobile phone number or email so we can text or email you to confirm when your order has been sent. With international Orders, please note that any local taxes and duties are the responsibility of the purchaser. Shen is not responsible for any delay in the processing of your purchase should local taxes or duties be applied.

RETURNS We will give a full refund or exchange on full price purchases made online. Items purchased on sale are final and cannot be returned or exchanged. If you would like to return or exchange a purchase please contact us on mary-ellen@shen.co.nz. or calling +64 021808283 within 10 days of receiving your purchase. We will confirm your return by phone, text or email. We will ask you to please package the garment carefully and return to: Shen Eternal Design Ltd 1a Bush Road Waiatarua Auckland 0604 New Zealand

SIzing SHEN The following size chart gives a guide for fitting: XS S M L AUS/NZ 
Size Comparison 8 10 12 14 BUST 78.5cm 84.5cm 90.5cm 96.5cm WAIST 60.5cm 66.5cm 72.5cm 78.5cm HIP 85.5cm 91.5cm 97.5cm 103.5cm Fabrications SHEN only uses the highest quality fabrics and trims. All items are to be drycleaned or handwashed according to care label instructions. Please note we attempt to display colours as accurately as possibly, however we cannot guarantee that your monitor's display will accurately reflect the actual colour of the product.