RETURNS We will give a full refund or exchange on full price purchases made online. Items purchased on sale are final and cannot be returned or exchanged. If you would like to return or exchange a purchase please contact us on mary-ellen@shen.co.nz. or calling +64 021808283 within 10 days of receiving your purchase. We will confirm your return by phone, text or email. We will ask you to please package the garment carefully and return to: Shen Eternal Design Ltd 1a Bush Road Waiatarua Auckland 0604 New Zealand